Car Rental Guide
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4.6 / 5
What is going to happen if I cause a damage to the rental car?
The driver is responsible for any damage on the rented car. The amount can be up to the blocked deposit on your credit card. For any accident caused, you will need to get a police report. Please also contact directly the local rental car agency. They will instruct you what is the procedure. If you don't have taken out any extra insurance, you might be charged up to the deposit amount blocked on your credit card. If you have a full comprehensive refund insurance, please ask for the invoice of the damage by the local company. With the invoice, you can request a refund by the insurance.
Do I have to leave deposit for car rental company renting the car in Aberdeen?
On arrival by the local car rental company, you have to provide a credit card in your name. A security deposit will be blocked for the rental period. The deposit is usually the same amount as liability excess of Collision Damage Waiver. As soon as you return the car in the same condition as it was recollected the security deposit will be unblocked. In case that you cause some damage, you will be charged from your deposit. Please note that the amount of the deposit depends on the car category and the local rental car agency. The amount of deposit you will find in the terms and conditions of the particular car.
What does MEET & GREAT mean?
MEET & GREAT is a service offered by the car rental company in case they do not have an office at the airport. In this case, the car rental agency does not provide the exact address of the office. MEET & GREAT means that one of the local car rental representatives will wait for you in the arrival hall holding a poster with your name. As soon as you meet the agent at the airport, he will lead you to the car or to the local office. If you do not find them or you do have any delay, please call the number from your confirmation voucher.
Can I rent a car in one location and drop it in another in Aberdeen?
Yes, ONE WAY RENTALS are possible. It means you pick up your rented car in one location and drop it off in a different one. In order to see the possibility, please check our website and enter a different location for the drop-off. In some cases, you can also choose a different country to drop off the car. The local supplier needs to bring the car back to the original destination. Therefore, they will charge you an extra fee on arrival. Some rental car agencies do have the ONE WAY fee included in the rental price. Others will charge is as an extra on arrival. We always recommend checking terms and conditions for the selected agency to see if it is included or not.
Can I cross the border with my rental car?
Crossing the border with a rental car is possible. It depends on renting location, the country you wish to travel to and the local car rental supplier. Please check the terms and conditions in order to see if your required cross-border is possible. The local agency might charge an additional fee. Travel to some countries can be forbidden by the supplier. Planning your holidays with car rental please, make sure that cross-border will be possible for selected countries. Read terms and conditions in order to check all possible extra fees regarding cross-border in order to avoid surprises on arrival to the local office. Please advise the local agent also on arrival where you would like to travel.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
It was a great rental experience thanx! The guys at Dollar was exceptionally friendly and gave me a super nice car, really more than I expected! Please be so kind as to indicate on the confirmation letter where these various car rental companies stop with their Shuttles at LHR Airport Terminals. It’s always a mission to find the Numbers of the BusStops relating to the company. If it’s the HotelHoppa bus, please indicate accordingly as his bus takes longer and costs £5 (cash only!!)