Car Rental Guide
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4.6 / 5
How long it takes to unblock the deposit?
There is a security deposit blocked on your credit card meanwhile the rental. It will be unblocked on the safe return of the car. In case of any damages caused during your car rental period, a certain amount can be discounted from your deposit. The amount of blocked security deposit may last up to 20 working days to appear back on your credit card. This process totally depends on the banks involved. If 20 days passed and you still not see the security deposit amount at your account we recommend contacting car rental agency direct.
Can I cross the border with my rental car?
Crossing the border with a rental car is possible. It depends on renting location, the country you wish to travel to and the local car rental supplier. Please check the terms and conditions in order to see if your required cross-border is possible. The local agency might charge an additional fee. Travel to some countries can be forbidden by the supplier. Planning your holidays with car rental please, make sure that cross-border will be possible for selected countries. Read terms and conditions in order to check all possible extra fees regarding cross-border in order to avoid surprises on arrival to the local office. Please advise the local agent also on arrival where you would like to travel.
Can I add an additional driver to my booking?
Yes, the additional driver can be added to your reservation on arrival to the local office. Some of the local suppliers charge an additional cost. Please, be advised that the cost of the service depends on the local car rental supplier and can be different for each agency. In order to see the prices for the additional driver, please check the terms and conditions for this particular quote. All additional drivers must reach age restrictions and provide a valid drivers license on arrival to the local office. Also, the additional driver is obligated to present an international driver´s license if it is required. All drivers must be presented at the local office at the moment of picking up the car.
Is it possible to pick up my car late at night?
Some of the companies work after opening hours in order to provide you with the best service. Processing with your booking you will be asked to choose your pick-up time at the website. As long as you can see the green button BOOK NOW it means you are able to pick up your car at the indicated time. Please, be advised that some of the rental car agencies may apply an extra charge for out f hour service. You will find it in the terms and conditions. In order to check opening hours of selected rental car agency, you can click on the car picture. You will see easily the opening hours for the most agencies.
Where I am supposed to pick up my rental car?
When you make a reservation on our website, you will have to choose the location where you wish to pick up your car. To find your location it is enough to type the three first letters of it. Then you will see all our offices available in the particular location. As soon as you choose the place of car pick up you can click at selected car picture in order to check the exact address of the local office. When your reservation is confirmed by the local agency we sent the rental confirmation voucher to your e-mail address. On the voucher, you will find all necessary information regarding your pick up a location. Like the exact address and telephone number. In case that you cannot find the local rental car office on arrival, please call the number provided on the voucher.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
It was a great rental experience thanx! The guys at Dollar was exceptionally friendly and gave me a super nice car, really more than I expected! Please be so kind as to indicate on the confirmation letter where these various car rental companies stop with their Shuttles at LHR Airport Terminals. It’s always a mission to find the Numbers of the BusStops relating to the company. If it’s the HotelHoppa bus, please indicate accordingly as his bus takes longer and costs £5 (cash only!!)