20-10-2025

Do clearly show the ACRISS

Do clearly show the ACRISS codes on the booking pages. There's a problem with manual cars being displayed as available but they rarely are - it's either an upsell or even a downgrade because no manual cars available at the time of collection.

18-12-2020

Great rental experience

I'm used already to car rental due to my work. Rental Car Group is definatly my favorite. Through is I normaly use the service of Greenmotion with a great customer satisfaction policy. To repeat many times in the future.

11-10-2020

Higher pre-authorisation charge

The confirmation email said the pre-authorisation on my credit card would be 300 GBP, on location it turned out to be 750 GBP (or 1250 GBP if you're not UK citizen).Keep that in mind when booking!

04-10-2020

Good Job!

23-08-2020

great service

Fast and simple process, great range of options.

20-08-2020

Best Experience

I had a great experience and everything ran smoothly from booking my car to picking my car up to bringing my car back. i would recommend anyone hiring a car to use rentalcargroup.com

18-08-2020

all inclusive pricing would be better

It's tiring to always have the same banter with the agents each time I pick up the car about insurance and buying extras- it would be nice if all the rental prices included full insurance at a reasonable price so you could rent with peace of mind. Hope the industry can change to provide better customer service in this way.

26-07-2020

very easy booking procedure

04-05-2020

Professional and quick service

Good services. May be recomended.

27-04-2020

5 stars

New cars, great staff, at 2 minutes from the airport.

19-02-2020

Excellent Service!

Good, clean cars and service with a smile! What could you want more?

02-02-2020

super

23-01-2020

Good service

The office and the courtesy service were excellent but the car was dirty. The boot was covered in dog hairs.

05-06-2020

No problem

I often rent cars in different countries and I always do it by RentalCarGroup. Very competitive prices with a plus guarantee.

18-04-2020

Scottish trip

Service couldn't have been better. Transit 9 seater was in good condition and was quiet, easy to drive and economical. The steering pulled to one side (as with half of rental cars) but it wasn't a problem.

Guildford Najam Vozila

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